I purchased Clear on December 23rd, 2023 for my 2018 intel Macbook. I forgot to deactivate it when I switched to My M1 Macbook Pro last November. I tried reactivating it when I got the M1, but was hitting a wall and gave up. Tried again tonight and followed the steps of your "How can I deactivate a device I no longer have access to?" page and it works when I put the license file into one plugin instance, but when I open another instance I get the the blue "TRIAL" label again. Please help, thanks.