"I've been trying to deactivate a device but I'm facing some issues with it. I've already tried contacting the support team, but their response time is too long and I need to get this done as soon as possible. As an alternative, I was thinking that having a web-based tool for device deactivation would be a more efficient way to do it. This way, I can easily deactivate the device on my own without having to wait for an email response from the support team."