Josorio
Quite some time ago, I purchased Clear and was so impressed that I bought an additional license to gift to my colleagues in Latin America. As you know, $99 isn’t as affordable there as it is in the USA. However, I find it incredible that for over two months now, neither I nor my colleagues have been able to export even a one-minute video without hearing the annoying watermark. We’ve tried everything to fix the problem—from deleting the plugin to following the supposedly effective method outlined on your troubleshooting page. Even as recently as seven days ago, I believe I updated to the new version, and still nothing. It’s extremely frustrating to have paid for what I consider the best voice enhancement plugin on the market, only to find it utterly useless due to this ridiculous issue that we can’t seem to keep it activated.
Josorio
So… this is embarrassing haha. After venting here, I did something I hadn’t done before. I simply deleted the file located at /Library/Application Support/Supertone/Clear/, reinstalled the plugin, and voilà, it worked. I can’t believe it—almost 5 months without using the plugin because of this, waiting for an update, and now it works. I hope this helps someone.
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GP Walsh
Well I just saw in changelog that this is a fix for windows only. I have a mac m2. so it was quite premature to mark this as complete.
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GP Walsh
I just installed v1.04 and there was no change. I verified the version and authenticated it in cubase, saved, shut down and went back into cubase and it was still in trial mode and all my setting gone. I'm afraid that this isn't complete.
Thomas
complete
v 1.0.4
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GP Walsh
Thomas I do hope you still check this thread
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Peter Brooks
Same here it really sucks and no resolution for me since January.
Cliff Jones
Please fix this as a matter of priority, I do not appreciate being blasted with noise by a plugin that I have already paid for.
Manuel Pinedo
The same problem... It has me very annoyed, I have consulted Supertone several times and they do not give any solution... $99 for a program that is not ready to be used seems shameful to me.
Picky Fingers Podcast
Same here. Presonus Studio One DAW. I dig the plugin but this makes it unusable.
J
Jeff Birkhoff
Same here. Tried to generate a licence file. The licence was activated at first. Second time I started my pc it was lost again. When trying to load the licence file from the hard disc, Clear tells me that the license file is invalid
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Kevin Henderson
I have this same problem on an 2017 Intel based iMac using DaVinci Resolve. Activation did hold on my M1 MacBook Pro using DaVinci Resolve.
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